I have been a satisfied customer of Wilmette Tailors and Cleaners for 23 years. But recently, they truly went above and beyond the call of duty. I had several items needed for an out of town wedding at the cleaners. The day before we were to leave, I forgot to pick them up before the cleaners closed for the day. We were to leave before they opened the next day and we had no clothes for the wedding! I was able to track owner Rita down through their web site and within an hour she had returned to the store, picked up my order and delivered my items to my door! Now, that’s what I call customer service!


I have used Wilmette Tailors & Cleaners since moving to Wilmette 18 years ago and have brought them many challenges through the years. Whether I bring them one article or many, my finest or my shabbiest, they consistently treat it all with the most exquisite care. In addition, the warmth of their welcome or other pleasantry exchanged always makes me feel special and valued. Carol W.


Towel Tips You’ll Love

If you’ve noticed that your terry towels – including dish towels and face cloths – are harsh to the touch and seem to be hard and coarse, the problem probably is that they haven’t been prop­erly rinsed. Try using detergent only during the soak or pre-wash cycle in your machine and not during the wash cycle. By using only clean water during the wash and rinse cycles, your towels will get a thorough rinsing.

When drying, use a mid-range heat setting and remove and fluff the towels immediately after they are dry. To save energy and add a bit more freshness, hang the towels outdoors. When they are almost dry, pop them into the tumble dryer until completely dry.

What’s Fume Fading?

Most people are familiar with color loss in clothing that is caused by expo­sure to the sun. But did you know that air pollution contributes in a major way to color loss? We call a color loss from air pollution “fume fading,” and you need to be familiar with it.

Air pollution from car exhausts ­especially in urban areas – exists indoors as well as outdoors. In fact, it is more damaging to clothing in confined spaces, such as dresser drawers and clos­ets where there is little circulation.

Unfortunately, fume fading often shows up only after cleaning, because soils may mask the condition and because the heat of the cleaning process heightens the problem. You can identify fading caused by pollution by its streaked appearance. Fading from sun­light is usually even.

There’s not much we can do to help a garment that’s already damaged. But you can fight this condition through regular cleaning care and by storing your clothes in clean closets with good air flow.


Woolen Blankets

Before you put your woolen blankets in stor­age, here are a couple of tips for their care …

Check care labels before you do any­thing. If your blankets are washable, use a gentle setting in your machine and cool water – hot water will yellow and shrink wool. Be sure to use a mild deter­gent and check to see that the detergent is thoroughly dissolved before putting your blankets in. Rinse very thoroughly and do not use a softener.

Going Business Casual?

Has your office made the switch to “business-casual” dress?

Business-casual dress codes have done away with the standard “jacket and tie” tradition in the workplace. Khaki slacks teamed with sportshirts or sweaters are very acceptable.

But don’t be fooled into thinking business-casual means “sloppy.” Your appearance still says a lot about you and your compa­ny. Bring your casual clothes in for our professional care and you’ll always look your best.

While washing a pair of khaki slacks or a cotton sportshirt is certainly not a big deal, it’s the finishing that makes all the difference. We’ll see to it that everything you bring to us is finished to perfection. You’ll look crisp and sharp – ready to face anyone showing up at your office. You’ll begin to think of us as a valuable business partner!

Boys Will Be Boys

Boys Will Be Boys

Have a football hero in the family?

grass stainsThen grass stains are certainly not foreign to you. The problem is, of course, that grass stains are among the hardest to handle. Here are some tips for you:

First, soak the stain in a stronger-than usual solution of detergent. Second, brush the stain with a stiff brush – making sure, first, that the fabric can withstand this treatment. Finally, wash the garment as you normally would. If the fabric is not washable, bring the garment in for our attention, and we’ll do our very best to save it.

Remember, as with all stains … the sooner you attend to them, the better your chances are for restoration.



Dear Rita,

I wanted to say thank you for all the special care you gave to me and my family as we prepared for Jennie’s wedding.

You have a special “treasure” in Pila. She is a wonder with pins and needle and thread. Alterations can be very stressful on a bride and we had the utmost faith and comfort during the whole process. Thank you for your warmth and expertise. See you soon!

Fondly, Teresa


“I have been a customer of Wilmette Cleaners since we moved to the area in 2006.  I can say that this is the BEST dry cleaners I’ve ever used!  They are prompt, friendly & take incredible care with all our clothing.  On more than one occasion Wilmette Cleaners has gone above & beyond to help out in an emergency – once they even opened at 5:30 AM so we could pick up a suit as we were heading out of town for a wedding.  They do excellent & affordable alterations, as well.”  Deb M.  - Wilmette, IL

Common Sense Rules for Summertime Storage

Now that winter is over, it’s time to store away all those winter clothes until next season. Follow these simple rules to keep your winter fashions looking good season after season.

Wash and dry-clean everything before storage. Some stains that are now invisible may darken with age. Dirt and food are also invitations to insects.

  •  Make all necessary repairs—sew sagging hemlines, replace missing buttons, and fix split seams— before cleaning and storing for the season.
  • Store all items in a cool, well-ventilated area. Hot attics, damp basements, and garages are to be avoided.
  • Store away from natural and artificial light. A cool, dark closet is a good location for storage. Store woolens in cedar chests or other airtight containers. Second choices for storage are cloth or canvas bags and cardboard boxes. If you store your garments in a closet, drape a cloth sheet over your clothes to protect them from dust and light. Do not store leathers, furs, and woolens in plastic. Plastic encourages moisture, which can create mildew.
  • To decrease wrinkles in sweaters, fold them and wrap in white tissue paper before storing. If you hang your sweaters, fold over the cross bar to avoid shoulder stretches. Down, like all winter clothing, should be cleaned (either washed or dry-cleaned according to the care label) before storage. Down should be stored loosely to allow for air circulation.
  • Furs should be stored on a well-padded hanger in a cool, dark place, ideally with a professional fur storage company or a drycleaner with fur storage capacity.

If you do not have proper storage space, ask us about box storage. You can get your clothes cleaned and properly stored all at the same time.